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Privacy Policy

1. Introduction

Coopers Party Hire (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and protect your information when you:

  • Use our website

  • Submit an enquiry via our contact form

  • Contact us via social media (including Instagram direct messages)

We operate in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Event details (e.g. date, location, type of event)

  • Any information you provide in messages, forms or enquiries

If you contact us via social media (e.g. Instagram), we may also receive:

  • Your username

  • Any information you include in your message

We do not collect sensitive personal data.

3. How We Collect Your Data

We collect data when you:

  • Fill in a contact form on our website (hosted by Wix)

  • Contact us via email or phone

  • Send us a message on social media platforms

  • Make a booking or enquiry


4. How We Use Your Information

We use your data to:

  • Respond to enquiries and messages

  • Provide quotes and booking details

  • Arrange and deliver our services

  • Communicate with you about your booking

  • Maintain internal records

We rely on the following lawful bases:

  • Consent (when you submit an enquiry)

  • Contract (when you book with us)

  • Legitimate interests (to run and improve our business)


5. Website Hosting & Third Parties

Our website is hosted by Wix.

When you submit a form, your data may be stored securely through Wix’s systems. Wix may process data on our behalf in accordance with their own privacy policies and security standards.

If you contact us via Instagram, your data is also processed by Meta in line with their privacy policy.

We do not control how these platforms use your data independently.


6. How We Store Your Data

We take appropriate security measures to protect your information.

Your data may be stored:

  • Within Wix’s secure platform

  • In email systems

  • In password-protected files

We only retain your data for as long as necessary to:

  • Respond to enquiries

  • Fulfil bookings

  • Meet legal or accounting obligations


7. Sharing Your Information

We do not sell or share your personal data for marketing purposes.

We may share your data with:

  • Service providers (e.g. website hosting, email providers)

  • Legal or regulatory authorities if required


8. Cookies

Our website may use cookies to improve your experience and understand how visitors use the site.

Wix may automatically place essential cookies for functionality and performance.

You can manage cookie preferences through your browser settings.


9. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us.


10. Contact Us

If you have any questions about this policy or your data, please contact:

Coopers Party Hire
Email: cooperspartyhire@hotmail.com
Phone: +44 (0) 7741 198756


11. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page.

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